A leading digital media services company from New Jersey that creates custom web solutions, graphic designs, and print materials specifically for life science organizations and their partner agencies. They developed Speakcore, an advanced speaker bureau management platform that manages all aspects of speaker programs in the life sciences sector.
This comprehensive web application features four connected portals, including administrative access for site managers and sales teams, physician and attendee sections, electronic signature collection, and speaker payment tracking systems.
The Challenges
The client encountered several obstacles when transitioning their platform management to a new development partner. Here are the key challenges they faced:
- Seamless Team transition: They needed a smooth handover of maintenance and enhancement responsibilities from their existing development team to a new provider without disrupting ongoing operations.
- Dual Development Requirements: The system demanded continuous daily maintenance while simultaneously requiring strategic improvements to meet evolving business needs and user expectations.
- Complex Technology Mastery: The new development partner needed to understand intricate business workflows, master the existing technology stack, and establish effective collaboration with product owners.
- Multi-Portal Expertise: The platform’s architecture needed technical knowledge across various technologies and a specialized understanding of life sciences industry speaker bureau requirements.
- Modernization Planning: They wanted to update their technology stack for improved scalability and enhanced user experience.
How We Helped
The engagement was designed to manage requirements effectively while keeping operations running smoothly. The approach combined strategic planning with hands-on execution, focusing on these key initiatives:
- Expert Team Assembly: Formed a skilled development team, mainly focusing on understanding the client’s operations and current technology with the help of detailed knowledge transfers.
- Zero Downtime Transition: Our structured handover approach ensured continuity while our developers mastered the existing tech stack, including databases, frameworks, and components.
- Collaborative Development Process: Established regular communication channels with product owners to prioritize enhancements and align development efforts with business objectives using agile practices.
- Technology Modernization Strategy: Conducted comprehensive system assessments and proposed modernization roadmaps that position the client for future growth while maintaining current system stability and performance standards.
The Results
The partnership delivered exceptional results that exceeded expectations. Our team ensured the platform continued running smoothly without any interruptions while making it perform even better than before. We took a hands-on approach to maintenance, quickly fixing issues and regularly improving the system to prevent problems.
The client now enjoys access to our expertise in modern and advanced web technologies, which means they get new features quicker and their users have a much better experience. We also developed a practical roadmap for future improvements that will make the system more powerful, faster, and cheaper to maintain.
